At ALIF Trends, we are dedicated to ensuring your orders are delivered safely, securely, and right on schedule. This Shipping Policy provides a clear overview of our shipping process, estimated delivery timelines, and other important details to keep you informed every step of the way.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation and tracking details via email/SMS once your order is shipped.
2. Shipping Timelines
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Non-Metro Cities & Towns: 5–7 business days
- Remote Areas: 7–10 business days
Delivery timelines are estimates and may vary due to unforeseen circumstances.
3. Shipping Charges
- Free shipping on orders above ₹[Insert Amount]
- A nominal shipping fee of ₹[Insert Amount] will be charged on orders below this value
- Shipping charges (if applicable) will be displayed at checkout
4. Cash on Delivery (COD)
- COD is available on eligible orders
- Additional COD charges of ₹[Insert Amount] may apply
- ALIF reserves the right to disable COD for certain locations or high-value orders
5. Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS
- You can track your shipment in real-time through our logistics partner’s website
6. Delivery Attempts
- Our courier partners will attempt delivery 2–3 times
- If delivery fails due to:
– Incorrect address
– Customer unavailability
The order may be returned to us.
7. Delays in Shipping
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier/logistics issues
- High order volumes
ALIF is not liable for delays caused by third-party courier services, but we will assist in resolving issues.
8. International Shipping
Currently, ALIF does not offer international shipping
9.Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 48 hours of delivery
- Share clear images and order details for quick resolution
10. Contact Us
For any shipping-related queries, feel free to reach out:
ALIF Trends
- Email: aliftrendsaunitofalifgroup@gmail.com
- Phone: +91 8081 889 309
- Address: Nehru Nagar Kurla East 400024.
